Privacy Policy

1. Introduction

Repair Guideway ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website repair-guideway.com and use our services.

This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our newsletter
• Fill out contact forms
• Participate in courses or programs
• Communicate with us via email or phone

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your requests and inquiries
• Send you newsletters and marketing communications (with your consent)
• Improve our website and services
• Analyze website usage and trends
• Prevent fraud and enhance security
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our website and conducting business
• When required by law or to protect our rights
• In connection with a business transfer or merger

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Analyze website traffic
• Provide personalized content
• Improve our services

You can control cookie settings through your browser preferences. However, disabling cookies may affect some functionality of our website.

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Limited access to personal information

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Under Canadian privacy laws, you have certain rights regarding your personal information:

• Access: Request information about what personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: