Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

Cookies allow websites to remember your preferences, login information, and other details that make your browsing experience more convenient and personalized.

2. How We Use Cookies

Repair Guideway uses cookies for several purposes:

• Essential cookies: These are necessary for the website to function properly
• Performance cookies: These help us understand how visitors interact with our website
• Functionality cookies: These remember your preferences and settings
• Marketing cookies: These are used to deliver relevant advertisements

3. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided.

• Session cookies for maintaining your session
• Security cookies for authentication and fraud prevention
• Cookie consent management

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This information is used to improve how our website works.

• Google Analytics cookies for website analytics
• Page load time measurement
• Error tracking and reporting

Functionality Cookies

These cookies allow our website to remember choices you make and provide enhanced, more personal features.

• Language preference settings
• User interface customizations
• Remember login information

Marketing Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

• Social media integration cookies
• Advertisement targeting cookies
• Conversion tracking cookies

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. These may include:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about your use of our website.

Social Media Platforms

Our website includes social media features, such as Facebook, Twitter, and Instagram buttons. These features may set cookies to enable their functionality.

Embedded Content

We may embed content from other websites, such as YouTube videos. These websites may set their own cookies when you interact with their content.

5. Cookie Duration

Cookies can be either session cookies or persistent cookies:

Session Cookies

These are temporary cookies that expire when you close your web browser. They are used to maintain your session while you navigate our website.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences across multiple visits to our website.

The duration of persistent cookies varies depending on their purpose, typically ranging from 30 days to 2 years.

6. Managing Cookies

You have several options for managing cookies:

Cookie Settings on Our Website

You can manage your cookie preferences through our cookie consent banner and settings panel. You can:

• Accept all cookies
• Accept only necessary cookies
• Customize your preferences for different types of cookies
• Change your preferences at any time

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies
• Delete existing cookies
• Set your browser to notify you when cookies are being set

Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

7. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

• Some features may not work properly
• You may need to re-enter information repeatedly
• Personalized content and recommendations may not be available
• Website performance analytics may be affected

Essential cookies cannot be disabled as they are necessary for the website to function.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

9. Legal Basis for Using Cookies

Under Canadian privacy legislation, we use cookies based on the following legal grounds:

• Consent: For non-essential cookies, we obtain your explicit consent
• Legitimate Interest: For analytics and performance cookies that help improve our services
• Contractual Necessity: For essential cookies required to provide our services

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: